This Privacy Policy explains what information we collect and how we use it. By accessing or using our application, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Identification Information
• Mobile Number – required for account registration and login.
• OTP Authentication – used solely for secure user verification.
• Profile Photo – optional, uploaded voluntarily by the user under the My Profile section.
1.2 Location Information
We collect and use the user’s location to offer location-based features and improve service relevance.
1.3 Financial Information
• UPI Details – collected only for the refund process and stored securely.
• Payment Details – processed through trusted third-party payment gateways to complete slot bookings or team bookings. We do not store full payment details such as card numbers, passwords, or CVV.
2. How We Use the Information
• To create and manage user accounts.
• To verify user identity using OTP.
• To enable slot booking and complete transactions.
• To process refunds through UPI when applicable.
• To improve user experience and personalize features.
• To enhance application security and prevent fraud.
3. Payment Processing
All payments (including individual and team booking payments) are processed through trusted third-party payment service providers. We comply with applicable data protection and financial transaction regulations.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only with authorized partners such as payment gateways for completing transactions.
5. User Rights
Depending on regional laws, users may have the right to:
• Access their stored personal data.
• Request correction or deletion of personal data.
Requests or concerns can be made by contacting our support team.
6. Retention of Information
We retain user information only for as long as necessary to provide services, meet legal requirements, resolve disputes, or complete financial obligations. After this period, the information is securely deleted.
7. Third-Party Services
Our application may include services offered by third-party platforms (e.g., payment gateway providers). These providers have their own privacy policies, and users are encouraged to review them separately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available within the application. Continued use of our services after updates implies acceptance of the revised terms.
9. Contact Us
For any questions or concerns related to this Privacy Policy or your data, you can contact us at:
📞 8056958806